Enterprise Managed Services
EVOCS provides ongoing support, optimization, and operational management across enterprise platforms, applications, data environments, and digital systems.
Confidential · No obligation
What Our Managed Services Cover
Our managed services provide ongoing support, optimization, and operational guidance across your platforms, applications, data, and technology environment, helping your teams resolve issues, improve performance, and adapt as business needs change.
Advisory
We draw on deep Workday and program management experience to help your team maintain long-term strategic alignment between the platform and your organization's objectives, so Workday continues to deliver value well beyond initial deployment.
Break/Fix
When something breaks, response time matters. Our team is available online and commits to a response within minutes. To date, EVOCS has successfully delivered over 150 IT projects, including custom application builds and ERP deployments, and we bring that same discipline to every support engagement.
Enhancements
As your organization changes, your Workday configuration should change with it. We scope, design, and implement enhancements that extend platform functionality, address gaps, and keep your system current with how your teams actually work.
Reporting & Analytics
Every EVOCS consultant is expected to understand reporting and analytics as a baseline competency. For complex or specialized requests, our dedicated reporting and analytics team steps in and can also upskill and train your internal team to build greater self-sufficiency over time.
Release Management
Workday releases major updates twice a year, in March and September. We manage the full review, testing, and deployment process using a structured methodology that reduces the burden on your internal team and ensures nothing falls through the cracks.
Training
We help your teams build the Workday skills they need to work independently and effectively through formal training programs and hands-on coaching tailored to your staff's roles and responsibilities.
Monte Carlo
Built a scalable HR foundation for long-term platform governance
FAQs
What are enterprise managed services?
Enterprise managed services provide ongoing support, maintenance, optimization, and operational oversight for business-critical platforms, applications, and technology environments.
What is included in EVOCS managed services?
EVOCS supports organizations through advisory, issue resolution, enhancements, reporting and analytics, release management, training, and ongoing platform optimization.
Can EVOCS support existing enterprise systems?
Yes. EVOCS can assess, stabilize, improve, and support existing platforms, applications, integrations, and data environments.
Can managed services include both urgent support and planned improvements?
Yes. Engagements can balance immediate issue resolution with planned enhancements, reporting improvements, release preparation, and long-term optimization.
How are managed service engagements structured?
EVOCS can tailor the engagement around service levels, support priorities, governance, reporting needs, and the capabilities of your internal team.
Keep your critical systems moving
Get the ongoing expertise, support, and optimization your teams need to resolve issues quickly, improve performance, and adapt as your business evolves.